Building and Sustaining A Collaborative Medical Practice

Working collaboratively with your patients and staff is essential to enhance your Medical Practice, its performance, and your patient care. The benefits of working collaboratively can help to avoid inappropriate behaviors and reduce unnecessary conflict. It also prepares your practice to better handle any difficult challenges you may be experiencing from Insurance Companies, Hospitals, or Attorneys. Building and sustaining a collaborative Medical Practice is easy if you build from the right blocks.

What You Have To Do:

A good starting point is to consider the standards identified by the Joint Commission which require health care facilities to have:

• a code of conduct that defines acceptable behaviors
• a process in place for managing disruptive and inappropriate behaviors
• foundational principles of conflict management

Adherence to these standards goes a long way protect your patient’s safety and quality of care. According to the standards your facility should be competent in dealing with a range of potential conflicts. The ability to manage conflict and conflict resolution should be core competencies within your Practice.

How Do You Measure Up?

• Has your Medical Practice clearly designed approaches to resolving conflicts?
• Are your Practices policies and procedures consistent with the Joint Commission standards?
• Is your Practice- its leaders and staff – conflict competent?
• Are you confident that patient safety and quality of care is not threatened by unprofessional or disruptive behaviors?

If your answer is NO to any of the above, your Medical Practice is at the risk of NOT providing excellence in quality patient care. Healthcare organizations that do not deal competently with conflict can expose themselves to the high cost of litigation from both patients and employees, and have to deal with the emotional cost of unresolved conflicts.

If Your Medical Practice Needs Support in Building a Conflict Competent Culture:

Please contact Carole Jean Rogers of Polarity Human Relationships or a member of our team who will be delighted to discuss your needs and suggest a range of solutions to sustain good human relationships which include:

• Organizational Assessment and Conflict Mapping to Identify Your Real Risks with Conflict
• Development of Appropriate Measures, Policies and Procedures to Deal Appropriately with the range of conflicts that can arise
• Training and Development in a Range of Skills and Behaviors that Build Collaborative Relationships
• Mediation and Arbitration Services to Address Unresolved Conflicts Before They Become Damaging And Expensive Distractions To Your Practice.

For A Complimentary Check-Up

Call 502.418.2175 Now or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it