E-Learning Course – Understanding and Defining Interpersonal Conflict

E-Learning Course

Would you like to have more training for your organization for less money and more convenience?

Can a virtual learning experience actually result in learning transfer and performance improvement?

The Solution for You and Your Team: Polarity HR’s e-Learning Course

Our course provides an affordable, and assessable e-learning opportunity. Our course is designed to help you develop knowledge and skills in addressing and handling conflict.

Understanding and Defining Interpersonal Conflict – An Introduction to Conflict Management Skills

»2 lessons, up to 2 hours each, self-paced with social learning facilitator.
» Direct facilitator support with discussion room, interactive learning, and videos.
» Includes one online Thomas-Kilmann Conflict Mode Instrument (TKI). A self assessment of conflict management modes and a detailed personal  report on how to be more effective in dealing with conflict situations. This assessment is designed to measure a person’s behavior in conflict situations.   It is a great tool to use for follow up coaching.
» Personal action plan for real-life scenarios, also a great tool for follow up coaching.

This challenging course is very interactive and includes a case study and assessments that will help ensure the participant applies the learning. Upon completion of the course each participant earns a certificate of completion that can be printed immediately and used for Continued Professional Development (CPD) credits.

Learning Objectives:

Part 1: Defining conflict and perceptions and how they emerge; how to address difficult behaviors that can develop in a conflict situation.
Part 2: Understanding and recognizing the use of the Thomas-Kilmann Conflict Mode Instrument (TKI) behavior and how you can become more effective in resolving interpersonal conflict.

At the end of this course you will:

» be able to define conflict and how it emerges.
» have gained knowledge and skills in how to engage others constructively and with confidence, while managing conflict.
» understand how your perceptions can influence your approach when dealing with conflict.
» have identified your conflict management style using the internationally recognized Thomas-Kilman conflict mode instrument.
» have tools to use for follow up coaching.
» understand how to identify appropriate behaviors and adapt them to people and different
conflict situations.

If you would like to discuss the course, please send an email to
cjr@polarityhr.com or call 502.418.2175.

We are receiving excellent reviews and the good news is the course is affordable.

Understanding and Defining Interpersonal Conflict
An introduction to Conflict Management Skill

Single Learner – $195.00
2 to 10 Learners – $175.00 ea.
11 to 24 Learners – $160.00 ea.
25 to 50 Learners – $150.00 ea.

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